In Jan 2011, Tracey joined Australia Post to lead a national team responsible for delivery of State Government services such as bill payments, applications processing, identity checking, postal, courier and communications to the public. In addition she is now responsible for all aspects of Queensland and Tasmanian commercial sectors. Over the last 20 years Tracey has worked for various Accounting firms, global IT supplier EDS, Telstra and now Australia Post to deliver complex transformation programs within the Public Sector such as High Tech Court Systems, Critical infrastructure replacement, integrated supply chain portals, emergency management collaboration systems and hospital patient systems. In addition Tracey has served on a State Disaster Council sub-committee and Critical Infrastructure Group.
Tracey is also a volunteer for Youngcare - an organisation dedicated to serving the needs of young people with high care disabilities both in home and building specialist facilities. More than 6,500 young people are currently located in aged care home.